Shipping policy

We wanted to take a moment to acknowledge that we are currently experiencing a higher-than-usual volume of orders, which has unfortunately resulted in delays in processing and shipping some of our products.

First and foremost, we want to extend our sincere apologies to you. We deeply value your business and understand the inconvenience that this may have caused you. Our team is working tirelessly around the clock to catch up with the backlog and we want to assure you that your order will be on its way to you as soon as possible. Just know your order is on it's way and check your email for updates via "tracking@shipstation.com"